Corporate Social Responsibility Statement

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Overview

Edmundson Electrical Limited is a long established national Company with an unrivalled reputation in its marketplace. Its unique operating culture has at its core the empowerment of its local branch teams throughout the UK to invest and trade in their local communities and to employ and develop local people so as to provide long term careers and rewards.

Employees

Our employees are undoubtedly our greatest asset and are trained to meet our requirements of efficiency and service to customers and suppliers. Induction training sets the foundation for all employees and is followed by specific on the job training. The Company's operational best and required practices are documented in comprehensive Standard Practice Instructions and the branch systems are supported by integrated training facilities. Commercial training, e.g. sales, inventory control, is provided locally. Training courses are provided for newly appointed managers and a personal development course takes place each year for established managers.

New employees are encouraged to participate in the EDA sponsored Modern Apprenticeship program. The Company is an equal opportunities employer and follows family friendly employment practices.

Customers

Edmundson Electrical Limited values each customer regardless of size and is committed to develop mutually beneficial relationships at a local and national level. Our aim is to exceed customer expectations by providing an unrivalled service and by providing high quality and cost effective "branded" and environmentally innovative products.

The Company has, for over 30 years, sponsored The Edmundson ECA Apprentice of the Year award throughout the UK and also supports the more recently established SJIB Edmundson Apprentice of the Year award in Scotland. These schemes identify and celebrate the achievements of young and adult craft apprentices in the electrical contracting industry which represents a significant part of the Company's customer base.

Suppliers

Our aim is to develop long term, close working relationships with our suppliers. Our preferred supplier policy focuses mainly on market leading brands and quality products. The Company does not have "in house brands", nor does it manufacture, thereby demonstrating its total support to manufacturers' branded products. Edmundson Electrical is a financially sound Company which pays all its suppliers to agreed terms.

Ethics

The Company is committed to conduct its affairs in an honest, open and fair manner and to comply with the law. All Managers are required to comply with an internal ethics policy, Standard Practice Instruction 540, which sets out the principles of how the Company conducts its business affairs.

Health and Safety

The Company regards the promotion of health, safety and welfare measures as a mutual objective for the Company and all its employees. The Company is committed to promote a positive and informed health and safety culture and to do all that is reasonable to prevent injury and hazards to health by protecting people, including members of the public, from foreseeable hazards, insofar as they come into contact with the Company or its products. The Company's Health and Safety policy and procedures are set out in Standard Practice Instruction 816.

Environment

The Company is mindful of the impact that its operations have on the environment and is committed to reduce its carbon footprint. Amongst the measures in place are:

Edmundson Electrical has comprehensive systems and arrangements in place to comply with the WEEE regulations comprising categorisation, segregation and temporary storage of electrical and electronic waste, including hazardous WEEE, prior to it being collected for recycling by one of Europe's foremost recycling companies. The Company also provides a service for commercial users to take back their WEEE.

In order to reduce the environmental impact of the fleet all vehicles are renewed on a four year programme to ensure that the vehicles it operates are of the latest emission specifications. Within the fleet are a number of LPG powered vehicles and a growing number of diesel vehicles with "stop start technology", further reducing emissions. The use of natural gas powered delivery vehicles is currently being evaluated and the car fleet includes several hybrid technology vehicles.

The Company is aware of the environmental cost of internal communication and dissemination of information and to this end invests considerably in the development and operation of intranet, electronic document and email facilities with the consequent reduction in use of paper and carbon fuels.

Communications

Edmundson Electrical has a simple organisational structure that facilitates good communication within the business. The Company encourages internal communication through regular management meetings and team meetings and regularly publishes internal newsletters on the subjects of Health & Safety and Systems & Procedures.

Via our website www.edmundson-electrical.co.uk there is a link to Voltimum which is the most comprehensive product data source for the electrical industry. Voltinews is a monthly newsletter sent to all subscribers containing product and industry news and events.

Community

The Company contributes to the local communities in which it operates in a variety of ways:

The Electrical and Electronic Industries Benevolent Association (EEIBA) - Edmundson is major contributor to the industry's own charity, the EEIBA, through sponsorship and collections at Company events, e.g. Customer Golf Days. Edmundson personnel undertake various organisational roles on behalf of the EEIBA at Regional and local levels.

The Company sponsors the Arts in a number of ways including the Halle Orchestra and the Royal Exchange Theatre in Manchester. Through its local outlets the Company supports many local sports and charitable causes throughout the UK.